Google Forms

Description

Google Forms

Admin user | Gruppo Cooperativo CGM
09/12/2021

In order to maintain customers their satisfaction is key. A truly easy way to achieve customers having a good relationship with your business is offering them a chance to speak up and being heard. Through surveys or forms a business can collect troves of valuable data and from that –insight.

Description

A survey administration application that is included in the Google Drive office suite along with Google Docs, Google Sheets, and Google Slides. Tool allows collecting information from users via a personalized survey or quiz.

Key features

  • Surveys
  • Questionnaires
  • Custom forms
  • Drag-and-drop
  • Real-time response information
  • Automatic summaries

Pros&Cons

☑ Easy to use and understand even for first-timer;
☑ A great user interface and has great options for data validation: required questions, short/long answer text, checkboxes or multiple choice questions

☒ Design and customization are limited;
☒ You need a gmail account in order to use it.

Logo by Google Forms.

Tags: Getting sales, Customer feedback

Item Details

Tool Type

Free

WebSite

https://docs.google.com/forms

More tools

If you are interested in more tools or any further information, visit wisebusiness.eu

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