Description
Freshdesk
Admin user | Gruppo Cooperativo CGM
09/12/2021
In order to truly achieve competitive advantage providing an exceptional customer experience is wonderful direction to go in. This quality experience of getting your customers feel appreciated and valued can be started upon quite easily. Many tools exist in order to automate and improve the customer service your company is providing; from support solutions to community engagement. It will take time to develop the right manner of conduct with your customer but once you find your signature approach rest assured that this is something no competition can ever copy from you.
Description
An award-winning cloud-hosted help desk solution equipped with best-in-class features for delivering quality customer support.
Key features
- API
- Activity Dashboard
- Activity Tracking
- Automatic Notifications
- Automatic Reminders
- CRM Integration
- Custom Fields
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Import/Export
- Email Integration
- Reporting & Statistics
- Social Media Integration
- Third Party Integration
Pros&Cons
☑ Super fast
☑ Clean, simple, minimalistic and easy-to-use interface,
☑ Good support,
☑ Good editor,
☑ Affordable
☒ Not having the ability to customize the dashboard.
More tools
If you are interested in more tools or any further information, visit wisebusiness.eu
